Why Choose EHealthSource for Outsourcing Medical Billing
More time for patient care. Who wouldn’t want to invest in that? No wonder industry experts agree that it’s not only smart, but it also makes good business sense to concentration your core competencies like quality patient care and outsource ancillary business functions, like billing, Accounts Receivable Management and collections. If you let medical billing experts relieve your practice of insurance processing, you’ll reduce your administrative headaches. Unburden your staff and free up your time for what matters most — your patients.
Medical Billing Process: EHealthSource Advantage
EHealthSource has over 15 years of experience in providing expert medical billing services to healthcare service providers, medical billing companies and insurance companies, mainly in the U.S. and UK. Our services include a range of medical billing activities such as patient demographics entry, charge entry and posting, accounts receivable and claims follow-up besides other services.
Quality Assurance at EHealthSource
- Medical Claims Audit
- Strict quality control standards
- Quality Assurance reviews of all claims before submission
- Billing and coding claims review log
- Monthly billing review
Communication Best Practices
- Email, fax and voice communication
- Use of templates and protocols to streamline medical billing process. Both EHS and customer reviews updated
- spreadsheets and medical billing review log
- All electronic documents preserved for about 120 days unless otherwise specified (with all paper documents being destroyed)
Security Measures at EHealthSource
- Confidentiality of billing data
- Restricted employee access to files and folders
- Patient Data Privacy
- Secure FTP Servers
- Systematic data backup of all patient visits
- Detailed internal data and communication back up
Compliance Standards at EHealthSource
- HIPAA compliant
- Trained in regulations related to Medicare, Medicaid, managed care, third party liability, workers
- compensation, Preferred Provider organizations, indemnity insurers
- Proficient in medical claims standards such as CPT, HCPCS, ICD-9
- Proficiencies in Medical Coding – Level I, II, III
Healthcare Services Infrastructure at EHealthSource
Our Healthcare services processing center deploys a multi-site processing strategy for customers with significant scale and size needs, to mitigate risk.
A few highlights of our infrastructure include-
- Independent Internet Leased Circuits from multiple ISPs installed for data access and redundancy
- Built in IT redundancies for uninterrupted operations
- 200% power back-up
- Dedicated fully equipped training infrastructure
- 24×7 security supported by state-of-art access control system
- Fire alarm system
