Posted by eHealth Source
Category:
Posted 2 months ago

Job Description :

  • We are looking for Process Associate (Min 3 to 4 years Experience)
  • To answer and make calls within the set standard.
  • To provide accurate information to client.
  • To provide exceptional customer service.
  • To acquire all necessary process information.
  • To stay updated with protocols as per process.
  • To document all call information according to standard operating procedures.
  • To maintain and improve quality results by adhering to standards and guidelines.
  • To learn additional responsibilities to grow within the organization.
  • To follow up customer calls where necessary.
  • To learn multiple processes.
  • To report unresolved call issues to the supervisor.
  • Experience US HealthCare will be an added advantage.

Job Features

Job Category

Process Associate

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